Shipping and FAQ

"How long will it take for my product to arrive?"

Orders are typically processed within 1 business day and prepared for shipment. Delivery times can vary between 6-10 business days from the date of purchase until the shipment is made, unless otherwise specified in the product description. Expedited shipping with delivery times as short as 3-6 days may be available for certain special sales. Shipping times are specified in the product descriptions and can vary depending on the product.

"How does shipping work?"

We aim to offer the best prices and most innovative products by collaborating with global suppliers and quality handmade artists worldwide. This means that your order will be shipped from various locations around the world. Our commonly used shipping methods include USPS and FedEx.

As we ship directly from our partners, and due to high demand for many of our products, it may take 6-10 business days for your product(s) to arrive. If you are purchasing different products, you may receive multiple packages.

Don't worry; we provide tracking numbers with every order so that you can monitor the status of your shipment.

If you have any questions or need assistance, our hourly support and email support are always ready to assist you.

"How can I return a product?"

Refer to our Return Policy for the return process. If you need further assistance, please send an email to

"How soon will I get a response to my message?"

We strive to maintain some of the fastest response times on the web. While we typically respond to inquiries within 1-3 hours, during busy periods, it might take up to 24 hours, especially on weekends or holidays. We guarantee excellent customer support!

"Customs and import duties"

As a buyer, it is your responsibility to check and pay any applicable customs and import duties. Your seller may provide some information on import fees, but it's a good idea to check with your country's customs office for more specific details before bidding or purchasing a product.